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Pool and Spa Telephone Helpline

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The Pool and Spa Informational Website
askalanaquestion.com

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The "AskAlanAQuestion.Com" website is a pool and spa archive and informational resource, that is useful, to consumers and dealers alike. Its content deals with real-life situations and goes well beyond the typical Pool or Spa Care Guide. More than 1,800 archived questions and answers can be accessed through the "Pool Topics" Link or the "Spa Topics" Link." They are written in an objective, unbiased style and are based upon my expertise, education, knowledge and the life-experience of having owned pools and spas, in the very different locations of New York and Florida. It is a work in progress and is frequently changed to reflect new products and technologies. More information . . . is just a click away!

The alphabetical "Table of Contents" can help you locate the information or products that you are trying to find out more about or to place and order.

Information and website links, for some of the leading Pool and Spa Products Manufacturers, can be accessed from the "Pool Topics" Link and/or the "Spa Topics" Link. More information. . . is just a click away!

Not sure about some terminology? The website's "Glossary" explains hundreds of the common terms, in simple, easy-to-follow language. More information. . . is just a click away!


askalanaquestion.com . . . more free information is just a click away!!! There is never a charge to ask a question using email. All questions are answered, on a timely basis, and in an objective manner. Please use this link, to go to the E-Mail A Question page.

All Major Credit Cards and PayPal* are accepted. This website is on a secure server protected by SSL encryption. You DO NOT have to join PayPal. * PayPal is an eBay Company and is the world-wide leader for secure on-line payments.

Use the links directly below, to find Pool and Spa Information.!!

Search through 71 categories of archived swimming pool information. Everything from Algae to Zeolites.	Browse through information from some of the leading Pool Product Companies and access links to their websites.	For locating information or products, use this alphabetical listing of the entire website's content.	Browse through information from some of the leading Spa Product Companies and access links to their websites.	Search through 39 categories of archived spa and hot tub information. Everything from Alkalinity to Zinc.
Pool Problems	Pools and Equipment Information	Table of Contents	Spas and Equipment Information	Spa Problems

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The right products . . . can solve many problems!!!
Leaking Pool or Spa?	Water Testing Equipment	A New Vinyl Water Line!!!	Circulation Booster	Stain Removal and Prevention

FIX A LEAK is the easy, long-lasting way to stop all types of leaks in pipes, fittings, equipment, walls and liners, as large as 1/8" in diameter. Avoid costly repairs, by, helping to make a permanent seal, without a need to drain the pool or spa. For use in all types of pools and spas. Available in 2 pool and spa sizes!	Pool and Spa Testers, Electronic ColorQ all-digital testers, Pocket PockeTesters, Individual Test Kits, Test Strips, Professional Labs Replacement Test Supplies. Test products for pool and spa professionals, homeowner and facility-use. Better water testing = fewer problems.	BorderLines is an easy-to-use, adhesive border that creates a beautiful, new pool makeover. Why stress over the effects of time, UV rays or chemicals on your pool's waterline? Restore the appearance of your vinyl or fiberglass pool and create a great new look, in as little as one afternoon! BorderLines Feedback	The Circulator is an easily installed device, that dramatically boosts pool water circulation and improve water quality, pool clarity, heat distribution and sanitizing. Allows you to reduce the filter run, get better water quality and save. For inground and most above ground pools. ►Watch A Video◄	The METALTRAP filtration media, chemically reacts with metals, such as iron, copper and manganese, permanently removing them from the water. Removes troublesome metals that pass through ordinary filters. Get better quality water, by simply using a MetalTrap to treat all new water additions.
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The right products . . . can solve many problems!!!
Underwater Pool Decals	Aquatic Fitness Trainers	Remote Control Surface Skimmer	Pool and Spa Clarifier Sticks	Pool Art Graphic Mats

Aquatic Pool Decals adhere to your Vinyl, Fiberglass, Plaster, Tiled or Pebble Finish swimming pool and can be applied underwater. The attractive graphics can transform the look of your pool. Made from Lexan, with a special UV, Scratch-Chemical Resistant coating, providing chemical and Sun protection.	Swim endlessly in place, in any inground or above ground pool. You don't need a big pool, to swim endlessly in place. Do it without having to turn around or interrupting your swimming session. Used by Swimming Professionals, this is not a backyard toy. It is a professional grade trainer for the workout you want.	This Remote-Controlled, Pool Surface Skimmer quickly and easily cleans the surface of your pool, and removing floating leaves, insects and debris. The boat-like, remote controlled skimmer reaches across the entire pool, in just minutes. The detachable skimmer net cleans easily. ► Watch A Video ◄	Nano-Stick Clarifiers for Pools and Spas use revolutionary, patented Nano-Titanium, which provides effective filtration and purification solutions. With the use of the porous Nano-Titanium Technology, your water will be so cleaner and clearer See and feel the difference. No installation required.	Use a Pool Art Graphics Mat to decorate your pool floor and do it with no adhesives or complicated steps. Simply set one of these colorful graphics on the water and push it to the bottom, with a pool brush. Its weight keeps it there. The image appears to be tiled on, but that's just a beautiful illusion.
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The right products . . . can solve many problems!!!
Stain Reversal Kit for Pools and Spas	Solar Powered Salt Chlorine Generator	High Tech Hybrid-Epoxy Coating	Filter Cartridge Cleaner	Robotic Pool Cleaners

Unlike other stain treatments, the METALTRAP Stain Reversal Kit, dissolves heavy metal stains, while enabling the unique, POOL REFRESH product to permanently remove the heavy metals from your pool or spa water. This reduces future recurrences of staining and discoloration.	There are better ways to do chlorine: a salt chlorine generator will eliminate the need to handle, measure or store, chlorine or bromine products. Using no energy and only inexpensive salt, this unit will reduce operating costs. Generate either chlorine or bromine. A mineral anode can add copper ions.	Ultra Poly One Coat from Poly Solutions is a hybrid-epoxy, coating that creates a beautiful new look. Easily applied, Ultra Poly One Coat can be used on plaster, gunite, marcite, green concrete, fiberglass and quartz aggregate pools. No acid washing, priming or top coats are required. 15-year factory warranty.	The Blaster Automatic Filter Cartridge Cleaner rotates your swimming pool or spa filter cartridge, while PowerJets spray focused water, cleaning the filter pleats. The uniquely effective horizontal orientation allows dirt and debris to fall away from the filter cartridge, ► Watch A Video ◄	With seven (7)models to choose from, Robotic Pools Cleaners are and easy, effective way to thoroughly clean your inground or above ground pool. No installation or hoses are required. Just plug it in and start cleaning. Operates with a safe, economic low-voltage power supply. The built-in microfilter bag.
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The right products . . . can solve many problems!!!
Spa Cover Lifters	Spa Cover Scenic Backdrop	Magnetic Water Conditioner	Solar-Powered Pool Mineralizers	Pool Safety Alarms

The Cover Valet Spa Cover Lifter is designed to fit in almost any back yard situation. Dual gas springs assist in effortlessly lifting and lowering the spa cover. A locking safety feature holds the cover open until it is time to be closed. Also you'll find, Steps, Hand Rails and Towel Trees. Enjoy the spa experience.	Spa Thermal Covers serve a useful purpose: they help retain the heat and reduce evaporation. They are far from attractive and can be hard to handle. A cover lifter makes removal easier, but leaves an unsightly uplifted cover. Now, you can easily add an attractive scenic backdrop and enhance your spa enjoyment.	The Magnetic Water Conditioner helps prevent and remove scale deposits, improves water quality and reduces chemical usage. No moving parts and uses no energy. Pool and spa users will find less scum formation, caused by body oils and less build-up caused by hard water minerals: the result is a luxurious swim.	Two models of Solar-Powered Dual-Ion Mineralizers reduce pool Chlorine, Bromine and Algaecide usage, by up to 80%. Works on the ionization principle, releasing sanitizing metallic ions, into the pool water. No Installation, Plumbing or Electrical Hookups required. For all types of pools, up to 32,000 Gallons.	Pool safety is a serious matter. Pool Alarms help provide an extra measure of safety, for all types of pools. Equipped with subsurface wave detection, alarm technology. Alerts you to unexpected entries or falls into the pool, while eliminating false alarms. Equipped with an alarm and or indoor monitor.
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The right products . . . can solve many problems!!!
Salt Chlorinator Spas-Swim Spas	Plug-n-Play Spa Chlorinator	Pet-Animal Pool Escape Ramp	Save The Frogs! Skimmer Ramp	Solar-Powered Salt Chlorinator

The Model SM, MINI Spa Sanitation System produces free chlorine by electrolysis of salt (NaCl), in order to sanitize your spa water. Chlorine output can be adjusted by the timer on the power supply unit. The chlorine level in a spa can be checked by using a standard chlorine test kit. Simply better.	Add some salt, and place these Plug-n-Play salt chlorine generators, in a spa, hot tub or swim spas. It produces chlorine, the water, in a very controllable manner. It will even keep tabs of the salt level. All 3-mdels include important performance features, for better results and easier maintenance.	This great escape ramp for dogs, cats, frogs, possums, spiders, chipmunks, mice, squirrels, raccoons and other uninvited critters, provides an easy way out of the pool. Available in two versions, to suit all needs. Avoid those unpleasant, early morning surprises. American Pet Association Approved.	The Critter Skimmer replaces ordinary round or square skimmer covers, with a cover, featuring an attached spiral escape ramp, that helps rescue frogs and other small critters. Available in 3 sizes: round in 9" or 10" diameters or 10" square. Do the right thing . . . save the frogs! ► Watch A Video ◄	The "GREENER" way to sanitize a pool. The Dual Patented process utilizes the Sun’s energy to transform salt (NaCl) into free chlorine (HOCl), as the result of electrolysis. A non-harmful, high output solar panel provides the power. The unit a has an ionization feature, that can add sanitizing copper ions.
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The right products . . . can solve many problems!!!
Professional Grade Vacuums	Solar Heating Systems	Structural Concrete Crack Repairs	Pool Surface Skimmer	Nano-Spray Spa Cover Protectant

The PB-PRO Model portable vacuum was designed with the Professional in mind. Compared to previous models, it has up to 3 times the cleaning time per charge, 3 times the filter capacity and double the vacuum strength. Attach to a standard pool pole and you have a hand-held/extended reach pool cleaner.	Solar heat is Free. A solar pool heating system can raise the temperature of your pool water by up to 10 F (6 C). It is lightweight, durable and is an easy to install DIY project. Water flows through solar collector tubes, using the existing pool pump. It's heated by the Sun's energy and returns to your pool.	Many different approaches have been attempted, to make a structural concrete crack repair, but with little success. When Torque Lock Staples are combined with epoxy, you can be assured, that the crack has been stabilized and fixed, permanently. The "concrete stitching" technique that is what makes it work..	Using only a return jet, the pool skimmer can be used in all regular, rigid-walled, above-ground pools and in-ground pools, with a standard return fitting of 1-1/2 inches (38mm). Catches the leaves and bugs, BEFORE they enter your filter system. Never clogs water lines, filters, or pumps. Simple to install.	The revolutionary, patented, Nano-Spray uses Nano-Titanium to provide an easy way to preserve a spa thermal cover and extend its life, by helping keep it free of mold, odors and mildew. One application will last up to 12 weeks. Nano-Stick clarifiers help provide better water quality, using 21st century Technology.
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The right products . . . can solve many problems!!!
Water Brooms for Pools and More	Spa-Side Towel Tree	Aquatic Fitness Trainers	Underwater Pool Lighting	Pool Water Auto-Leveler

The Water Broom cleans Pool Decks, Patios, Pool Covers, Walkways, Chemical Spills, Driveways and Garages. Wash away the dirt, leaves and debris that might end up in your pool. Just connect to an ordinary garden hose. Choice of two models: Homeowner or Industrial Grade. Chemical spills, just sweep them away. It will help keep the pool cleaner.	The Spa Side Towel Tree is the stylish way for a spa owner to keep their towel off of the ground and close at hand. The aluminum construction withstands the most extreme climates and the detailed powder coat complements the look. The towel tree assembles in minutes. Available in Pewter or Bronze. Matching safety-side rail also available	You don't need a big pool, to swim endlessly in place. Use in inground or above ground pools. Do it without having to turn around or interrupting your swimming stroke. It's what many Swimming Professionals use. This in not a backyard toy - it is professional-grade equipment. Get the workout you want, without spending a fortune. Swim endlessly in place, in any type of pool.	Underwater Lighting Systems are an ideal solution, for nighttime pool lighting needs. There are models for aboveground, inground, and soft-sided pools, these Underwater Lighting Systems will turn an ordinary swimming pool into an extraordinary night lit oasis. Illuminate and keep the swimming fun going.	An auto-leveler maintains a pre-set pool water level, helping to avoid damage to the pump, It is normal to have to add water, on regular basis, in most pool situations. Pool owners need to check water levels, turn on the hose and then remember not to overfill. An Auto-Filler is a simple way to prevent the loss of pool filtration, due to a low water level.
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The right products . . . can solve many problems!!!
Dual-Cartridge Metal Remover	Pool and Spa Stain Removal System	Salt Chlorine Generators	Battery-Powered Spa Vacuum	Automatic Pool pH Controller

These dual-cartridge systems can be used with any pool, when water being added on an as-needed basis or with an auto-filler. If well water or a source, that is known to contain metals, is used, pre-treating can help you avoid a host of problems and expenses: keep heavy metals out of the pool.	Two products working to remove iron, copper and manganese stains, from all types of spas. The MetalTrap Stain Remover product dissolves the metal stains and the phosphate-free chelating agent helps avoid a recurrence. MetalTrap Filters completely remove heavy metals.	The Model SR salt chlorine generator generates free chlorine. The electrolytic process uses a very low concentration of salt (3000 PPM). The chlorine continuously kills bacteria and algae and then reverts back to salt. This repetitive cycle leaves the water feeling silky, soft and sparkling clear.	Use this handy, portable vacuum to remove sand and debris from the spa floor. Operates on 5 D-Cell batteries (not included), which last about 3 hours. Built in Max-Cone filter bag catches more dirt, leaves and debris. Washable and reusable bag is included. The right size for removing dirt and sand.	Lowering the pH involves adding muriatic acid or sodium bisulfate. Otherwise, high pH causes chlorine to be less effective and cloudy water and calcium scaling can be result. The pH Controller keeps an optimum pH, allowing chlorine to better perform its sanitizing role. Helps avoid cloudy water tendencies
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The right products . . . can solve many problems!!!
High-Performance Robotic Pool Cleaners	Pool Fountains	Solar-Powered Pool Mineralizers	In-Line Spa Salt Chlorinator	Spa-Side Access Steps

A series of 4 high-performance robotic pool cleaners, for all types of inground pools. They range from basic, but capable, units to remote-controlled models for pools up to Olympic-sized. No hoses to tangle and no priming. Operates independently of the pool filter and pump. The better way to clean.	These ultimate wall mounted fountains come with a choice of two 20-jet spray patterns. Ideal for in-ground and above ground pools. Two-tiered spray has an elegant look for all occasions. Two-tiered nozzle has the look of a colorful flower peaking above the water. Change the spray pattern, to suit your mood. Simple to install. Why not have some fun!	Two models of Solar-Powered, Dual-Ion Mineralizers reduce Chlorine or Bromine usage, by as much as 80%. Provides backup sanitation and algae control, by ionizing copper and zinc ions. No Installation, Plumbing or Electrical Hookups are required. Works in all types of above ground or inground pools, as large as 32,000 Gallons.	In-line Saltwater System Hot Tub and Spa Chlorine Generator. A simple press of a button, changes power level and chlorine output. Clear cell compartment allows for easy inspection of the salt-cell plates. Self Cleaning design, avoids scale buildup. Simple installation for spas with a 24 hour pump and 3/4” tubing. Affordably priced.	These quality, sturdy, blow-molded steps will make entering and exiting the spa easier. Available in a choice of three colors: Blond, Cool Grey and Warm Grey. These steps are well constructed to resist the elements and provide some peace of mind. Height: 16", Depth: 24" Non-Slip Tread Width: 32". Why not opt for better spa safety?
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Pool and Spa Telephone Helpline

The Pool and Spa Informational Website
askalanaquestion.com

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If you feel that a telephone conversation will best serve your needs, it can be arranged. Read the following information carefully! You will have to purchase the desired amount of telephone helpline time, using PayPal. Once that is done, send an email to: askalanaquestion@msn.com, confirming your purchase of The Telephone Helpline Time and including your name, location and telephone number, with area code. Provide the best times to receive the call. Be flexible! While an effort will be made to accommodate your request, it cannot be guaranteed and may not be immediate. The preferred call back time is 2:00 PM to 11:00 PM Eastern US Time.

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If contact is not made within 24 hours, the purchase of Telephone Helpline Time will be cancelled and a full refund will be made. No refund will be made for unused minutes. Please consider that I am a chemist and not a builder. I may not be familiar with everything, related to pools and spas. Pricing includes long-distance telephone charges. Problem-solving help and information . . . are just a click way!

After browsing through the website resources, if you are unable to find a satisfactory answer or need additional information, feel free to submit an e-mail question. Access the "E-Mail Alan A Question" feature, in the "Pool-Spa Helpline" Link, at the top of every page. Please include name, city, state and the specific details of the problem or question. All questions will be answered, in a timely manner.

There is no charge for this service. If you need information, as soon as possible, please use the these links, to search through the Pool Problems Archives, Pool Products Information Pages, Glossary, Spa Problems Archives or Spa Products Information Pages. The Table of Contents Page contains alphabetical listing of categories and topics to help you to quickly locate the information, that you are seeking. With all the information on pool & spa topics and products, this is the easiest and quickest way to access quality information.

The website has over 190 pages and approximately 1,800 archived Q and A, that have been broken down into over 100 areas of pool and spa interest. You can conveniently access, easy-to-understand information, on all types of pool and spa topics. All it takes is a little time and a few clicks of the mouse. Browse the website. as it is highly probable, that the desired information . . . is just a click away!

With so much archived subject matter available and organized, it seems highly probable that the sought-after help or information is only a click away! Use the SEARCH BAR, located on the upper right-side of every page, to locate all relevant information, in just an instant.

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